Recent Reviews
Dunkin'
Brian Bell : 4 on 6/24/2025 10:18 pm
⭐️⭐️⭐️⭐️
Solid Dunkin’ Location with Friendly Service and Great Coffee
I stopped by the Dunkin’ in Berlin, Maryland recently and overall had a really good experience. This location is conveniently situated right off the main road, making it an easy stop whether you're a local or just passing through on your way to Ocean City or Assateague.
Coffee & Drinks:
The coffee was fresh and consistent with what you expect from Dunkin’. I ordered an iced caramel latte and it was made perfectly — good balance of sweetness and espresso. My friend had a cold brew with sweet cold foam and said it was one of the better ones they’ve had from any Dunkin’. The drinks came out quickly and were made correctly, which I always appreciate during a busy morning stop.
Food:
I grabbed a bacon, egg, and cheese on a croissant and it was warm and flaky, with the bacon cooked just right — not overdone or soggy. The hash browns were also hot and crispy, not sitting under a heat lamp too long like you sometimes get at other locations. They seemed to be on top of food prep here.
Service:
The staff was friendly and efficient. The woman at the register greeted everyone with a smile and repeated orders back to make sure they were correct. The wait time was minimal even though there were a few people in line ahead of me. The drive-thru also seemed to be moving along at a good pace.
Cleanliness & Atmosphere:
The inside of the store was fairly clean. Tables were wiped down, the floor was swept, and the drink station was well stocked with lids, straws, and napkins. The only reason I’m giving 4 stars instead of 5 is because the bathroom could’ve used a little more attention — not dirty, but definitely looked like it hadn’t been checked in a couple hours.
Final Thoughts:
This Dunkin' is a great stop for reliable coffee, friendly staff, and a quick bite. They seem well-managed and focused on customer service. With just a little more attention to restroom cleanliness, it would easily be a 5-star location. I’ll definitely be returning the next time I’m in Berlin!
Solid Dunkin’ Location with Friendly Service and Great Coffee
I stopped by the Dunkin’ in Berlin, Maryland recently and overall had a really good experience. This location is conveniently situated right off the main road, making it an easy stop whether you're a local or just passing through on your way to Ocean City or Assateague.
Coffee & Drinks:
The coffee was fresh and consistent with what you expect from Dunkin’. I ordered an iced caramel latte and it was made perfectly — good balance of sweetness and espresso. My friend had a cold brew with sweet cold foam and said it was one of the better ones they’ve had from any Dunkin’. The drinks came out quickly and were made correctly, which I always appreciate during a busy morning stop.
Food:
I grabbed a bacon, egg, and cheese on a croissant and it was warm and flaky, with the bacon cooked just right — not overdone or soggy. The hash browns were also hot and crispy, not sitting under a heat lamp too long like you sometimes get at other locations. They seemed to be on top of food prep here.
Service:
The staff was friendly and efficient. The woman at the register greeted everyone with a smile and repeated orders back to make sure they were correct. The wait time was minimal even though there were a few people in line ahead of me. The drive-thru also seemed to be moving along at a good pace.
Cleanliness & Atmosphere:
The inside of the store was fairly clean. Tables were wiped down, the floor was swept, and the drink station was well stocked with lids, straws, and napkins. The only reason I’m giving 4 stars instead of 5 is because the bathroom could’ve used a little more attention — not dirty, but definitely looked like it hadn’t been checked in a couple hours.
Final Thoughts:
This Dunkin' is a great stop for reliable coffee, friendly staff, and a quick bite. They seem well-managed and focused on customer service. With just a little more attention to restroom cleanliness, it would easily be a 5-star location. I’ll definitely be returning the next time I’m in Berlin!
Brian Bell
1750803507
4
5
Dunkin'
Justin J : 1 on 7/15/2026 5:17 am
I had a terrible experience at donkin donuts. I had an ice coffee and wake up wraps made for me at 4:30 p.m. 07/14/2026. As I was almost done drinking my coffee I had a giant hairball go through my straw in my mouth. It was pubic hair or really coarse hair. I was going to work after. I explained to the manager that it was disgusting and unacceptable. I even tipped them 5$. He assumed that I wanted a refill. I had a complaint and did not want anything from them. Natalie waited on me. Not sure who made my coffee? I am a regular customer and tip just about every time. I had to miss work because I felt sick all day. I am very upset. It was a ball of hair. Not a singular hair.
Justin J
1784092663
1
5
Dunkin'
James Hunsucker : 1 on 6/27/2026 12:34 am
Everyday of the month 3 to 6 dollars. Half the time what I ask for decaffeinated is not .always have to wait .then I never no if it is decaffeinated or not. Can someone help me. I love the coffee when made right. But I'm a working man. At 77 yr old. I no 4 others with same issues. Please fix this problem
James Hunsucker
1782520462
1
5
Dunkin'
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